● Secured Every piece of your data at fd99 256-bit SSL Encryption-Protected fd99 will never sell your data to third parties Never Sold ● Update Privacy Policy Last Updated: January 2026 fd99 will never ask for your bKash PIN or OTP — Stay Safe ● 24/7 For any privacy-related enquiries Support Contact Us fd99 — your data belongs to you, We are only the guardians ● Secured Every piece of your data at fd99 256-bit SSL Encryption-Protected fd99 will never sell your data to third parties Never Sold ● Update Privacy Policy Last Updated: January 2026 fd99 will never ask for your bKash PIN or OTP — Stay Safe ● 24/7 For any privacy-related enquiries Support Contact Us fd99 — your data belongs to you, We are only the guardians
Your Data Is Fully Secure

Fd99 Privacy Policy — a complete guide to how your personal data is stored and protected

Before sharing your information with fd99, learn exactly how it is collected, what it is used for, and how securely it is protected — all laid out clearly and transparently.

Last updated: January 2026 Published in Bengali
256
bit SSL Encryption
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Third-Party Sale
10
Total Sections
24/7
Security Monitoring
10,000+
Member data is protected
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Data breach incidents
GDPR
International Standards
AES-256
Data encryption

Fd99's Six Pillars of Privacy Protection

The Six Principles That Guide How fd99 Manages Your Data

Minimal Data Collection

Fd99 only collects the information that is genuinely necessary to provide its services. No excessive or unnecessary personal data is ever requested.

AES-256 Encryption

All stored data is protected with AES-256 encryption. Data in transit is sent via 256-bit SSL — making interception virtually impossible.

No Third-Party Sales

Fd99 never sells your name, phone number, or payment details to advertisers or any third party — that is an absolute policy.

Need-to-know access

Fd99 staff can only access the data relevant to their specific role. Full access to any member's complete profile is strictly limited.

Member controls

You have the right to access, correct, and delete your data. Submit a request to fd99 Support and action will be taken within a reasonable timeframe.

Transparent Communication

Fd99 will notify members in advance of any changes to the Privacy Policy. Quietly updating policies without notice is not how fd99 operates.

1Introduction — Why You Should Read This Policy

Opening an account with fd99 requires some personal information. This Privacy Policy explains how that information is used, how long it is kept, and who it may be shared with.

Fd99 believes data protection is more than a legal obligation — it's a sign of respect for our members. That's why this policy is written in plain language, so the real information never gets lost behind legal jargon.

In short: fd99 collects your data to provide its services, ensure security, and improve your experience. Your data is never sold. This policy was last updated in January 2026.

2What data is collected

Fd99 collects two types of data — information you provide directly, and data collected automatically while you use the platform.

What You Provide Directly
  • Full name (as per national ID) — required for KYC verification
  • Mobile number — for account verification, OTP delivery, and communication
  • Date of birth — for age verification (to confirm the 18+ requirement is met)
  • A photo of your National ID card or passport — required to complete KYC verification
  • Payment information — bKash/Nagad number (for payment processing; stored encrypted)
  • Records of support interactions — for issue resolution purposes
Automatically collected data
  • IP address — for security and fraud prevention purposes
  • Device information — browser, operating system (to detect multiple accounts)
  • Login time and location — to detect suspicious login attempts
  • Betting & transaction history — for account records and dispute resolution
  • Cookies & Session Data — To Improve Your Experience

fd99 does not and will never collect your bKash or Nagad PIN, password, or OTP. Any request for such information is a scam.

3How Your Data Is Used

Fd99 uses the data it collects solely for specific and legitimate purposes. Each purpose is clearly outlined below:

Data Type Purpose of Use Legal Basis
Name & mobile number Account creation & verification Contract performance
Date of birth & NID Age verification & KYC Legal Obligations
Payment information Deposit & Withdrawal Process Contract performance
IP & device information Security & Fraud Prevention Legitimate Interest
Betting History Account records & dispute resolution Legal Obligations
Support contact Troubleshooting & Service Improvement Legitimate Interest

Fd99 uses your information to send you notifications about bonuses and offers — however, you can turn these off at any time. Disabling notifications will not affect your account's core functionality.

4How your data is stored and kept secure

All fd99 data is stored on secure servers using AES-256 encryption. Your browser's connection to the website is always HTTPS — protected by 256-bit SSL. When you enter your bKash number or make a withdrawal, every piece of information is sent through an encrypted channel.

How Long Is Your Data Kept?
  • All data is retained for as long as your account remains active
  • Even after account closure, certain data must be retained for up to 5 years for legal compliance (transaction records)
  • KYC data is retained for 3 years after account closure, as required by regulatory obligations
  • Support conversations are retained for up to 1 year
  • After the above retention periods, your data is securely deleted

Fd99 servers are monitored around the clock, 24/7. Any unusual activity triggers an automatic alert, and the security team responds immediately.

5Who Your Data Is Shared With

Fd99 does not sell your data to third parties — that is the most important point. However, there are limited circumstances in which data may be shared:

  • Payment Processor: When making payments via bKash, Nagad, or Rocket, the necessary information is shared with that payment network — this is required to complete the transaction
  • KYC verification body: Approved third parties may be used for identity verification purposes — they are bound by the same privacy obligations
  • Legal Authority: Disclosing required information in response to a court order or a lawful request from a regulatory authority is a legal obligation
  • Fraud prevention body: In cases of serious fraud, information may be shared with the relevant authorities

What Never Happens: fd99 does not sell your data to advertisers, data brokers, or marketing companies. Your phone number is never shared with any other platform.

6Cookies & Tracking Technologies

Fd99 uses cookies — small files stored in your browser that help the site run smoothly. Cookies aren't harmful by nature; in fact, without them, keeping you logged in wouldn't be possible.

What types of cookies does fd99 use?
  • Essential Cookies: Login sessions, balance information, and language preferences — the site cannot function properly without these
  • Security Cookies: Used for CSRF protection and session validation
  • Performance Cookies: To identify where the site is slow — no personal data is involved
  • Preference Cookies: Remembers your preferred betting markets or interface settings

You can disable cookies from your browser settings — however, doing so may affect certain site functions, especially login sessions. fd99 does not use third-party advertising tracker cookies.

7Your Rights Over Your Data

Fd99 recognizes that members have full control over their own data. Your rights are clearly outlined below:

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Right to Access

Contact support to request a copy of the data fd99 holds on your account.

✏️
Right to rectification

If any of your information is incorrect, you can request a correction.

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Right to Deletion

Upon account closure, all data beyond what is legally required to be retained will be deleted.

🚫
Right to restrict processing

You can request that your data not be used for specific purposes.

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Right to Portability

You may request a copy of your data in a structured, portable format.

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Right to opt out of notifications

You can opt out of marketing messages at any time.

To exercise any of these rights, contact fd99 via live chat or email support@fd99.best. Requests are typically processed within 30 days, unless a legal requirement extends that timeline.

8Security Incidents & Breaches

In the event of a data security breach — such as unauthorized access to our servers — fd99 will take immediate action and notify all affected members.

Fd99's security team monitors systems 24/7. There have been no major data breaches to date — and maintaining that record is fd99's top priority.

If you notice any unusual activity on your account — such as an unfamiliar login or an unrecognized transaction — contact support@fd99.best immediately. Change your password right away and the fd99 team will investigate.

9Protection of Minors' Data

Fd99 is strictly for individuals aged 18 and above. fd99 does not intentionally collect data from minors.

If a user under 18 creates an account and is identified, that account will be closed immediately and any collected data will be deleted. If a parent or guardian believes their child has registered on fd99, please contact support@fd99.best right away.

10Policy Updates & Contact

Fd99 reserves the right to update this Privacy Policy as needed. Minor changes will be reflected by updating the date on this page. For significant changes, members will be notified via mobile or account notification.

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch using the methods below:

  • Live Chat Support — the fastest way to get a response, active 24/7
  • Email: support@fd99.best — write to us by email if you'd like more detailed information
  • Response time: typically within 24 hours
fd99's Commitment

Your privacy is a responsibility fd99 takes seriously. The reason we've made these rules — which can be difficult to explain in technical terms — easy to understand is simple: so you can use fd99 with full confidence. Never hesitate to reach out if you have any questions.

🔒
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Privacy Questions?
24/7 Bangla support is active

If you have any questions or concerns about your data, feel free to ask us directly.

support@fd99.best
Please Note

Fd99 will never ask for your password, PIN, or OTP via email or phone. If you ever receive such a request, contact support immediately and keep your account secure.

Frequently Asked Questions

Frequently asked questions about fd99 support and payments

The fastest way to reach fd99 is through the live chat on the website. A Bangla-speaking support agent typically responds within 3–8 minutes. Live chat is available 24 hours a day, 7 days a week, making it the most effective option for urgent payment or account issues. For more complex matters, you can email support@fd99.best — a detailed message usually receives a reply within 24 hours. Privacy-related requests (viewing, correcting, or deleting your data) are best handled by email, as a written record is easier to track. fd99 support remains active at night and on public holidays.

In most cases, your fd99 wallet balance is updated within 30 seconds to 2 minutes of sending via bKash. Occasionally, network congestion may cause a delay of up to 5–10 minutes. If your balance still hasn't appeared after 10 minutes, start by refreshing the page. If it still doesn't show up, contact Live Chat and have the following details ready: your bKash transaction ID (found in the bKash confirmation message), the date and time of the transfer, the amount sent, and the number you sent it to. With this information, the fd99 payments team can typically resolve the issue within 10–15 minutes. Keep in mind that without a transaction ID, verification becomes difficult — so always save it after making a transfer.
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Your data is safe — join fd99 with complete peace of mind

Start with a deposit of just ৳200 via bKash — every detail you share and every transaction you make is completely secure.

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